How should a CNA respond to a resident's call light promptly?

• A. Answer quickly or notify nurse if unavailable; assess safety and provide assistance
• B. Notify nurse if unavailable
• C. Assess safety and provide assistance
• D. Delay then respond

Answer: (A)

Responding quickly to a resident’s call light is about immediate safety and support. Answer promptly to address the resident’s needs, and if you’re unavailable, notify the nurse so someone can assist without delay. While you respond, quickly assess safety—check for fall risk, whether the resident needs help getting in or out of bed, assistance to the bathroom, or if there’s pain or distress—and provide the needed assistance or summon help as needed. This approach protects the resident, preserves dignity, and helps prevent potential problems from going unanswered. Delaying the response or ignoring the call light is unsafe and not appropriate care.